Returns

We hope that you will be happy with your purchase.  However in the event that you are not completely satisfied with your order we will be happy to offer you a refund or exchange. In order to do so the item must be new, unworn condition with all packaging and garment tags still attached.

We cannot accept any used items and any such items will be returned to the purchaser. To return unsuitable item you must contact us within 14 days of receiving the item(s).The information we require is ‘name’,’ name of items’. Items must be returned via post office, Charges incurred by you when returning item(s) are non refundable on.

Items should be returned to the following address: 

119 Main Street

Frodsham

WA6 7AF

All correctly returned items will only be credited to the account from which the original purchase was made.

Cancellations

You may cancel your order for a full refund up to the point of dispatch, after which the item is no longer our responsibility and you should follow the return or exchange procedure instead.

Outlet Items

Please note that we cannot accept any returns on our outlet stock.

Any further questions please contact us on hello@fussycowboutique.co.uk

Thank You